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Magran Group

Aligning a multi-business SME group around a shared operating model and future growth direction.

Project Snapshot
Industry
Multi-business SME group operating across distribution and related services.
Client Type
Multi-entity SME group with cross-functional leadership and operational teams.
Business Goal
Aligning a multi-business SME group around a shared operating model and future growth direction.
Services Delivered
Operating Model Review · Business Process Redesign · SOP Development · Brand Direction
Project Focus
Leadership wanted to move from a collection of related businesses into a more coherent group. That required clarifying business unit roles, aligning operations, and setting a longer-term transformation direction that individual units could plug into rather than compete with.
Business Challenges

What this business was working through

  • Multiple business units with overlapping capabilities and unclear boundaries.
  • Inconsistent operating practices across units, making group-level coordination harder.
  • Different levels of digital and process maturity between entities.
  • Brand and market positioning that varied depending on which unit customers spoke to.
  • Limited group-level visibility into workflows, roles and performance.
What Bluehive Delivered

The work that moved the needle

Operating Model Review

Reviewed the group's operating structure and clarified the role of each business unit within the group.

Business Process Redesign

Redesigned selected core processes to bring units onto a more consistent operating baseline.

SOP Development

Documented SOPs where knowledge was informal and dependency on individuals was highest.

Brand Direction

Shaped a clearer group and unit brand direction to reduce mixed messaging in the market.

Workforce & Job Design

Clarified roles and responsibilities across units to reduce overlap and support future workforce planning.

Transformation Roadmap

Set a longer-term direction across brand, operations and workforce that unit-level initiatives could align to.

Business Outcomes

What changed for the business

  • Clearer group-level direction and shared understanding of each unit's role.
  • More consistent internal operations across business units.
  • Reduced reliance on informal, individual-held knowledge.
  • More coherent brand and market positioning at the group level.
  • A stronger foundation for future growth, workforce planning and further transformation across units.
Related Services

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